Shipping policy

Last updated: 31 October 2026

Where we deliver

We currently deliver to addresses in the United Kingdom only.

Delivery costs

Standard delivery: Â£4.99
Express delivery: Â£6.99
Free standard delivery: on orders of Â£100 or more after discounts, from 2 November 2026. Until 23:59 on 1 November 2026, free standard delivery applies to orders of Â£50 or more.

The exact delivery options and prices for your order are always shown at checkout before you pay.

Delivery times

Many of our products are sent directly from our suppliers, so we can offer a wider range at better prices.

Standard: usually 3 to 7 working days from when you place your order.
Express: we prioritise your order with the supplier and courier. Delivery is usually quicker than standard, but we can't guarantee next-day delivery.
Personalised and printed items (for example names, numbers or club badges) and team orders take longer because they are made to order. We'll give you an estimate when you order, or email us before ordering.
Working days are Monday to Friday, excluding UK bank holidays. Busy times such as Christmas can add a few days.

If your order contains items from more than one supplier, it may arrive in separate parcels. You'll only pay delivery once.

Tracking

We'll email you when your order is on its way, with tracking details where the courier provides them.

Late or missing orders

If your order hasn't arrived within 7 working days, or within the estimate we gave you, please email donaltd@hotmail.com with your order number and we'll chase it for you. If we can't deliver within 30 days of your order (unless we agreed a different date with you), you can cancel and get a full refund.